Checkout abandonment rate measures the percentage of shoppers who start checkout but don’t complete the purchase. It’s one of the most cited “funnel leak” metrics, yet it’s also one of...
Posts by Jakub Szulc
Add-to-cart rate measures how often a visit results in at least one add-to-cart event. This page provides a consistent definition, a practical segmentation framework, and primary sources you can...
Pricing, margins and cross-border benchmarks explain the unit economics behind e-commerce growth. This silo groups the metrics used in profitability reporting: gross margin benchmarks, discount...
Attribution and measurement benchmarks explain how e-commerce teams assign credit to marketing and how measurement shifts when tracking changes. This silo groups practical benchmark structures...
Delivery and returns benchmarks quantify what shoppers expect after checkout: delivery choice, delivery convenience, return frequency, and reverse-logistics load. This silo groups the most cited...
Payments and risk benchmarks explain how shoppers pay online and how payment friction affects conversion. This silo groups the most cited payment mix metrics and local method examples used in...